FAQ
Frequently Asked Questions
Clear answers about deposits, ROI, withdrawals, and security.
What is the minimum amount to start?
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Most plans start from $100 (or the plan’s stated minimum). You can deposit more at any time.
How are returns (ROI) calculated?
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Returns are based on each plan’s rate and cycle. Earnings are credited after a completed cycle. Past performance does not guarantee future results.
Can I withdraw anytime?
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Principal is locked until the plan’s cycle ends. Profits become withdrawable once credited. Bank/crypto network timelines may apply.
Are returns guaranteed?
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No. All investments carry risk, including loss of principal. Only invest what you can afford to risk.
Can I compound my earnings?
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Yes. You can reinvest available profits into a new cycle/plan. Compounding increases risk as well as potential returns.
What fees should I expect?
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We don’t charge deposit fees. Withdrawal and network/processor fees may apply and are shown at checkout.
Do I need KYC verification?
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Yes. To comply with AML/CFT requirements, we verify identity before first withdrawal and for certain deposit limits.
How is my account secured?
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We use encryption, 2-factor authentication (2FA), and cold-storage procedures for supported crypto assets. Please enable 2FA in your profile.
How do I contact support?
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Open a ticket from your dashboard or email support. Typical response time is within 24 hours on business days.
How do I close my account?
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Withdraw any available balance, then request account closure via support. We may retain records as required by law.